Maintenance services for PCs or Laptobs: Take the device from home in Riyadh only, or send the device through shipping companies, receive the device, and it is maintained and delivered to all cities of the Kingdom.
16 is for receiving the problem of the device and diagnosing it only after that, it will be deducted from the total price of the maintenance.
If the customer does not agree to the maintenance price, 14 will be refunded
Maintenance Service methods:
1- Receiving the device or taking the device (according to the specific service)
2- Diagnose the problem 1-2 working days, then will send issue to you including the maintenance price.
3- If the price is accepted, the amount must be transferred to (Al-Rajhi Bank), including shipping.
4- After payment process, maintenance expecting 2-6 working days with shipping.
5- Congratulations, your device is ready.
Features:
- 1 month warranty for the maintenance
- Free technical support after maintenance for two weeks
- When you request a format for the device, the original Windows 10 Pro will be installed and activated for free.
Terms and Conditions:
- Warranty includes only repaired defects.
- Warranty 1 month and technical support two weeks starts from the date of receiving the device.
- If the device is repaired in another place during the warranty period, it will be out of warranty and the full shipping costs will be incurred.
- The device must be well wrapped before sending it to avoid any damage to the device.
- The two parties are must make sure of the surface and internal damages before sending the device, any damage resulting from that is considered by the shipping company.
- In the event that, if the problem is not explained well, and the problem is out of control of the maintenance department, will be refunded 80% of the amount paid.